Frequently Asked Questions

faq

Your ad states Complimentary Video. Why should I pay 100 bucks for something that's complimentary?

Yes, the video is COMPLIMENTARY. However please note that the Processing and Handling service fee covers our expenses to travel to your location, time spent at your location, use of our high quality equipment and expertise that takes some time and effort which is not calculated in the Complimentary video review. The total amount should be well above $700.00. According to our ad, it's COMPLIMENTARY!

How long does it take to get the video?

Electronic delivery usually takes between 24-72 hours depending on the complexity of the video or pictures.

Do you offer same day delivery?

All our videos are taken on first come, first served basis. An exception can be made for an additional Express fee.

How do I know if I like the pictures?

You will be able to see the pictures on the site.

What else can you do besides taking videos of homes?

We can do a number of other projects for firms such as:

  • Real Estate Listings
  • Golf Courses
  • Vacation and Rental Properties
  • Commercial Property
  • Yacht Brokerage
  • Building Inspection
  • Solar Energy Companies
  • Roofing Companies
  • Hotels & Resorts
  • Car Dealerships
  • Paving Company
  • Home Builders
  • Real Estate Developers
  • Property Management Companies
  • Small Businesses
  • Farming and Land Surveying 

 

What about your insurance? Do you have insurance and license?

Yes, we are licensed and insured. 

 

Is there a difference between Complimentary video and Paid version?

Yes, The Complimentary video preview is is just a raw video footage. Fully edited video comes with music, your company description and contact and has a longer footage with additional views. It also gives you copyrights to the video or pictures for you to use freely.

Do I own video and photographs?

No! You only own right to use them. Unless we make specific arrangements, Rexi Video retains ownership of all videos and photographs we create. When a client hires us to take pictures, what we deliver is the right for your company to use these products. You can’t resell or give them away without written permission from Rexi Video.

Can I have someone else edit my Free video?

No. This derivative work is not allowed. You need permission from the copyright holder which is Rexi Video to make those changes.

Can I post video on website such as YouTube or other mass media websites?
Yes, you can use it only after you purchase editing services from Rexi Video. The video and pictures Copyright and Media License will be automatically transferred after full payment is made. Please read our Disclaimer for more detailed information.

How do I pay?

We accept Cash, Personal or Company Check, major Credit Cards, Money orders. All videos or photographs will be electronically delivered free of charge after full payment is made within a reasonable time-frame.

Can you take pictures from the ground?

Absolutely. We do it all the time with pictures taken from above for marketing purpose.

Are you licensed to do business?

Yes, we are licensed and registered with state of Florida.

How do I order?

Very Simple.
You can call us directly at 754-484-4294 or contact us on our website RexiVideo.com with your information. Please provide us with an address of the property, your desired time frame, what kind of shoot, pictures or video and have an approval from the property owner and/or authorized real estate agent.

 

 Thank You

Rexi video